IT BUSINESS SYSTEMS ANALYST

Location: Kalamazoo, MI Job Id: 221 Job Description: IT Business Systems Analyst We're in search of an IT Business Systems Analyst who thrives on optimizing IT and business operations through the strategic implementation of technology solutions.
This role is central to enhancing process efficiencies, managing database and CRM systems, and acting as the vital link between our technical teams and business units.
The successful candidate will spearhead the development of systems to improve productivity and support our strategic objectives, ensuring our technology solutions align with business goals.
Key Responsibilities Analyze existing business processes to identify improvement opportunities and implement strategic solutions to enhance operational efficiency.
Design, administer, and optimize databases, particularly SQL Server, and CRM systems, notably Zoho CRM and Zoho One, supporting essential business functions.
Participate in all phases of the software development lifecycle, from requirement analysis to solution deployment and maintenance, ensuring projects meet business needs.
Develop comprehensive specification packages that detail end-user needs, solution architecture, and implementation strategies to guide project development.
Serve as the primary communication link between business stakeholders and technical teams, effectively translating and communicating technical solutions to non-technical partners.
Oversee project planning and execution, including resource allocation and skills identification, ensuring projects are completed successfully and efficiently.
Create detailed documentation and reports to support clear communication, informed decision-making, and effective project management.
Must-Haves Bachelor’s degree in Computer Science, Information Technology, Business Management, or a related field.
Relevant experience may be considered in lieu of a degree.
Proven experience in database administration and CRM management, with strong proficiency in SQL.
A solid grasp of the software development lifecycle and program management principles is essential.
Experience in programming, particularly with .
NET and/or C#, and familiarity with software development tools.
Excellent communication skills, capable of crafting presentations, facilitating meetings, and producing comprehensive reports.
Demonstrated ability to lead projects, coordinating effectively with both technical consultants and business stakeholders to deliver targeted technology solutions.
Nice-to-Haves Experience with code repository tools and practices.
Advanced knowledge of additional programming languages and software development tools.
Demonstrated experience working closely with both technical and business consultants in a leading capacity.
Soft Skills Exceptional analytical and problem-solving skills.
Outstanding documentation skills with meticulous attention to detail.
The ability to work collaboratively within a team as well as independently.
A proactive approach to identifying and implementing innovative solutions.
Offering a competitive salary, comprehensive benefits, and a dynamic working environment, this position is geared towards an individual passionate about leveraging technology to fulfill business objectives.
If you're eager to lead in the delivery of effective technology solutions, we welcome your application.